FREQUENTLY ASKED QUESTIONS
FAQs
Do you really deliver worldwide?
Yes. We ship worldwide with free delivery, and every order comes with a tracking number.
How do your shoes fit?
Most of our shoes are true to size. Our mules run small, so we recommend one size up. If you have wide feet or a high instep, choose one size up as well. Check the size guide on each product and measure your foot in centimetres for the best fit.
Can I return it if it doesn't fit?
Yes. You have 14 days from delivery to request an exchange or return. Email us at support@maisonkuroda.com with your order number and we will guide you. See our return conditions.



